Accessibility Statement for Lenscape Locations

Lenscape Locations is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C).

Our Commitment to Accessibility

We believe that everyone should have equal access to information and services, regardless of disability. To uphold this commitment, we are taking the following measures:

Accessibility Features

We have implemented several features to make our website more accessible:

Keyboard Navigation

Our website is designed to be fully navigable using a keyboard. Users can navigate through links, form elements, and other interactive elements using the Tab key. We have ensured that the focus order is logical and intuitive. Skip navigation links are provided to allow users to bypass repetitive content and jump directly to the main content of each page.

Screen Reader Compatibility

We have optimized our website to be compatible with screen reader software. This includes:

Alternative Text for Images

All images on our website include alternative text that describes the content and function of the image. This allows screen reader users to understand the visual information presented on the page. Our team meticulously crafts alt text to ensure it is both accurate and informative. For decorative images that do not convey essential information, we use null alt attributes (alt="") to prevent screen readers from announcing them.

Color Contrast

We have carefully selected color combinations to ensure sufficient contrast between text and background. This makes it easier for users with low vision or color blindness to read our content. We regularly check our color contrast ratios using automated tools and manual review to maintain compliance with WCAG guidelines.

Resizable Text

Users can increase the text size on our website without losing content or functionality. This can be done using browser settings or assistive technology. Our responsive design ensures that the layout adapts gracefully to different text sizes.

Video Captions and Transcripts

All videos on our website include captions and transcripts. Captions provide a text-based representation of the audio content, while transcripts offer a complete text version of the video. This makes our video content accessible to users who are deaf or hard of hearing.

Form Accessibility

We have designed our forms to be accessible to users with disabilities. This includes:

Ongoing Efforts

We are committed to ongoing efforts to improve the accessibility of our website. We regularly review our website's accessibility and make updates as needed to maintain compliance with WCAG guidelines. We also welcome feedback from users with disabilities about their experiences using our website. If you encounter any accessibility barriers, please contact us at [email protected] or call us at (323) 555-FILM (3456). Our dedicated accessibility team, led by Anya Sharma, is committed to addressing your concerns and ensuring a positive user experience. Our physical address is 5400 Hollywood Blvd, Los Angeles, CA 90028.

Conformance Status

This website conforms to WCAG 2.1 level AA.

Compatibility with Browsers and Assistive Technology

Lenscape Locations is designed to be compatible with the following assistive technologies:

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. We are continually working to improve the accessibility of our website and will address any identified issues as quickly as possible. If you encounter any barriers to accessing information or services on our website, please contact us, and we will provide an alternative means of access.

For example, if you are unable to access a PDF document, we will provide the information in an alternative format, such as a text file or HTML page.

Feedback

We welcome your feedback on the accessibility of Lenscape Locations. Please let us know if you encounter any accessibility barriers or have suggestions for improvement. You can contact us at [email protected] or call us at (323) 555-FILM (3456).

Formal Complaints

We aim to respond to accessibility feedback within five business days, and to propose a solution within ten business days. If you are not satisfied with our response, you can escalate your complaint to the Los Angeles Department on Disability at https://disability.lacity.org/.

This statement was last updated on October 26, 2023.